Technical Support

At CF + D, exceptional service is at the heart of everything we do. From your initial consultation through design, production, and delivery, our dedicated team provides expert guidance at every stage. Long after installation, we remain committed to supporting you, ensuring your fire feature continues to perform beautifully for years to come.

In-house Testing & Certification

Our products are designed by our human emotions but tested by our in-house specialists.

Designing a one-of-a-kind fire feature is complex and rewarding but creating it to function in a specific environment is another. To fully test our products, we recreate environments specific to the installation of a fireplace, allowing us to measure airflow, test external factors, and find solutions.

The data is then compiled and provided to our certification partner, ICC-ES in California. Testing includes clearance to combustibles, pressure relief and heat distribution, and every component is monitored and measured to provide optimal safety.

We don’t rest until our products are monitored, refined, and perfected with quality creativity and innovation.

Need Help? Contact Our Technicians

Our certified technicians are available to assist with installation, repairs, and product certification.