At CF + D, exceptional service is at the heart of everything we do. From your initial consultation through design, production, and delivery, our dedicated team provides expert guidance at every stage. Long after installation, we remain committed to supporting you, ensuring your fire feature continues to perform beautifully for years to come.
Designing a one-of-a-kind fire feature is complex and rewarding but creating it to function in a specific environment is another. To fully test our products, we recreate environments specific to the installation of a fireplace, allowing us to measure airflow, test external factors, and find solutions.
The data is then compiled and provided to our certification partner, ICC-ES in California. Testing includes clearance to combustibles, pressure relief and heat distribution, and every component is monitored and measured to provide optimal safety.
We don’t rest until our products are monitored, refined, and perfected with quality creativity and innovation.
Once again we thank you for the Assist in helping us with our Vapor Fireplace. It was a success. The knowledge you have been giving us has been so valuable and we appreciate your due diligence in this matter.
This is the best customer service I’ve received in a very long time so thank you!
Your team’s customer service was outstanding from the start. Thank you and your team again for being awesome partners in creating the space desired for our clients.
Our certified technicians are available to assist with installation, repairs, and product certification.